The structure of Sepal is designed to withstand speeds up to 120KmpH. We recommend users to not travel beyond 100KmpH with Sepal.
As long as the motorcycle has foot-rests and petrol tank, Sepal can be fixed.
Watch the video below to learn how to unbox & assemble the parts.
Yes, Fixing Sepal doesn’t require you to make any modification your bike. So, using Sepal is not prohibited and is permitted for use on roads.
No, Sepal is made from High strength Aluminium alloys & Fibre-reinforced polymers and is completely stable in all kinds of curves and cross-winds.
CAN THE PRODUCT BE REPAIRED/SERVICES IF BROKEN?
SEPAL is designed to be User Friendly and Do It Yourself. In case of any repair, customer can purchase spare parts directly from us and fix it.
The product comes with a 6 months warranty covering any manufacturing defects.
Yes, we have tested the mobile holder in all kinds of roads and speeds, it is very secure.
No Sepal can be fixed by anyone with their bare hands. No prior experience or tools are needed. You can simply follow our instructional video.
No, Fixing Sepal doesn’t require any permanent modification to be done on your bike. And no scratches will be left on your bike since the base has rubber footings.
Yes, Sepal is well built and can be used for extended journeys. If you are riding alone, we recommend that you remove the back portion of the canopy for much better durability & handling without compromising on the comfort.
During Day the day, no the visibility is not hindered. During the night, visibility is slightly affected, mainly due to the glare. Since the windshield has hydrophobic coating, the water doesn’t stick to the surface and slides down quickly. However, caution is advised while driving at night in rain. In case of any obstruction in view, we strongly recommend users to have the windshield open while riding.
It is recommended to unplug your IOT module from the phone when in heavy rains to avoid even minimal damage and re-plug only after the module is fully dry.Tank bags and pouches should be removed to set up SEPAL.
Should be Installed directly on the petrol tank.
Return
Return/Refund Terms : -- Any purchase of SEPAL product cannot be refunded / cancelled, sale once fulfilled or cancelled -- We have shed a lot of blood, sweat and toil to develop SEPAL. We do not want anything short of an Awesome Experience for you with SEPAL. -- In the case when you truly feel that SEPAL doesn't do what we claim or if it doesn't fit on your motorcycle, we will process a full Return & Refund our company’s discretion case ot case basis -- For any other case, being a startup, we won't be able to process a Return & Refund request. -- In case of the refund request can be raised within 7 days from the receipt of the product. The product should be in stock condition – (packaging, windshield film , should remain intact. This request can be raised by writing a email to us. Please write to us, at hello@sepal.in -- Any Refunds to be only under discretion of the management. “All disputes are subjected under the Jurisdiction of Hyderabad only. – disputes and conflicts.”
Cancellation
Customers will be able to cancel their order only before it is shipped from our warehouse facility. No returns/refunds will be possible once the unit is shipped.
Return
Return/Refund Terms : -- Any purchase of SEPAL product cannot be refunded / cancelled, sale once fulfilled or cancelled -- We have shed a lot of blood, sweat and toil to develop SEPAL. We do not want anything short of an Awesome Experience for you with SEPAL. -- In the case when you truly feel that SEPAL doesn't do what we claim or if it doesn't fit on your motorcycle, we will process a full Return & Refund our company’s discretion case ot case basis -- For any other case, being a startup, we won't be able to process a Return & Refund request. -- In case of the refund request can be raised within 7 days from the receipt of the product. The product should be in stock condition – (packaging, windshield film , should remain intact. This request can be raised by writing a email to us. Please write to us, at hello@sepal.in -- Any Refunds to be only under discretion of the management. “All disputes are subjected under the Jurisdiction of Hyderabad only. – disputes and conflicts.”
Cancellation
Customers will be able to cancel their order only before it is shipped from our warehouse facility. No returns/refunds will be possible once the unit is shipped.
Shipping facility is available across India on all the products. The shipping fee is separately chargeable and varies according to the location. Customer will be communicated regarding the same.
All standard payment methods Debit Card / Credit Card / Net Banking / UPI (COD is also available upon request but will be charged separately.)
